Verbal Communication

Communicate more effectively with the people around you.

Course Director: Jonnie Noakes

Head of Teaching & Learning, Eton College
View Study Options

Course overview

Our Verbal Communication Course will help improve your communication skills, and show you how to build rapport, and approach different types of conversation with confidence. You will be guided by videos giving you examples of practical applications of the techniques used and will have an opportunity to practise throughout the course.



Good Verbal Communication

  • Importance of good verbal communication
  • Your strengths and weaknesses
  • Personal goals and areas of development


Building Rapport

  • How to build rapport
  • Sustaining conversation


Concise Communication

  • Structuring a clear message
  • Cohesive and clear language
  • Staying on topic


Clear Communication

  • Importance of being direct and using precise language
  • Improving vocal pace and tone
  • Improving intonation


Responding to Others

  • Active listening skills
  • Good responding habits for clear communication
  • Turn-taking and avoiding interrupting


Difficult Conversations

  • Emotional triggers
  • Strategies for calm response
  • Expressing your needs

Verbal Communication – learning outcomes

By the end of this course, you will be able to:

  • identify your communication strengths and weaknesses
  • interact confidently and build rapport
  • engage others by speaking clearly and expressively
  • structure your message concisely
  • respond to others and manage turn-taking
  • handle difficult conversations.
Celeste's 10 Rules for a Better Conversation - Image from Verbal Communication Course.

Study options


Self-paced, independent learning that students complete at their own pace.

This is a flexible option which students can fit around school and other extracurricular commitments.

See how it works >

  • 7–10 hours of learning materials
  • Diagnostic test to measure skill level
  • Progress dashboard
  • Certificate of completion

Important information


As part of our rigorous safeguarding procedures, all EtonX staff have passed an enhanced DBS check and child safeguarding course.

Privacy and data

We take every step to ensure the security of your personal data. For information on how we collect and use your data, see our Privacy Policy.

I've learnt how to effectively and confidently communicate with other people.
Krishna, Verbal Communication, UK

Free access for state schools

If you’re a state school student in the UK aged 13 or over, you get free access to all of our courses. No catch. Start building your skills today!

Not in the State Sector?

Don't worry - you can still purchase a 12 month subscription! Individual and bulk school licence purchases are available.

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